24/7 remote monitoring
Get peace of mind with our 24-hour monitoring services.
Our remote monitoring centre is ULC-certified (Underwriters Laboratories of Canada) and has valid professional liability insurance coverage. Moreover, our remote monitoring operators receive ongoing training so that they are always up-to-date with the latest technology.
Security is not something you want to leave to chance. Even with the best alarm systems, the best installations and the best of intentions, anything can happen. When something does happen, you want remote monitoring that you can count on.
Our remote monitoring centre also offers technical support if you are experiencing technical problems. All of our operators are bilingual, competent, expertly trained and ready to help in any situation. With this, we provide a complete range of products and a standard, fully tested 24/7 monitoring service.
Joining your alarm system to a remote monitoring centre is important, but it is also crucial to know that it is well connected. To avoid any surprises, Astral Security always offers its customers an occasional automatic test option (with report). This periodic test is programmed within the security system itself and then generated automatically each month, week, or every day, as requested by the customer.
Thanks to this periodic test, we can guarantee you that your alarm system is always well connected to the remote monitoring centre. In case of communication failure, we will be immediately notified and schedule an appointment with you so we can solve any security problems.
Contact us for a more detailed assessment of your security needs or to schedule an installation. One of our expert consultants will be pleased to provide you with a free estimate, under no obligation.